What is Responsible Betting and Why Does It Matter

Betting Should Be Fun, Not a Burden

At hit 3, we believe betting is entertainment — just like watching cricket or cheering for your favourite team. But when it starts causing stress instead of fun, affecting your sleep, or straining relationships with family, something is clearly wrong.

Responsible betting doesn't mean playing less or not at all. It means knowing how much you're spending, how long you're playing, and — most importantly — feeling no pressure to win.

The core principles of hit 3: We want you to walk away with a smile after every betting session — win or lose.

How to Recognise the Warning Signs

Betting addiction doesn't happen overnight — it builds up gradually. hit 3 wants you to recognise the warning signs yourself and seek help when you need it.

  • Feeling the urge to keep betting in order to win back money you've lost.
  • Losing sleep or struggling to focus at work because you can't stop thinking about betting.
  • Hiding your betting activity from family or friends.
  • Placing bets beyond your set limit.
  • Unable to stop betting even when you want to.
  • Borrowing money or dipping into savings to fund betting.
  • Uncontrollable anger or frustration after a loss.
If even two of these apply to you, take a moment to pause. Talk to hit 3 support or give yourself a break.

How to Use hit 3's Responsible Betting Tools

All protection tools on hit 3 are completely free and can be activated easily from your Account Settings.

  • 1

    Go to Account Settings

    After logging in, click your profile icon in the top-right corner.

  • 2

    Open the "Responsible Betting" section

    Go to the Responsible Gaming section in the Settings menu.

  • 3

    Set Your Own Limits

    Set a deposit limit, loss limit, or session time limit — whatever works best for you.

  • 4

    Save

    Your limit takes effect as soon as it is saved.

  • 5

    Contact Support whenever you need assistance

    If you run into any trouble using these tools, our 24/7 support team is ready to help.

What Is Self-Exclusion and When Should You Use It?

Self-exclusion is hit 3's most powerful protection tool. If you feel betting is having a negative impact on your life, you can take a break from hit 3 for a set period.

During self-exclusion, you will not be able to log in to hit 3, place any bets, or receive marketing communications from hit 3. If your account has a remaining balance at the time of exclusion, you will be given the opportunity to withdraw it.

Even after a break period ends, hit 3 does not automatically reactivate your account — you must submit a request yourself and complete a cooldown period first.

Remember: Choosing self-exclusion isn't a sign of weakness — it takes real courage. Knowing your own limits is a mark of true wisdom.

The Role of Family and Loved Ones

In Bangladesh, family is always the strongest support system. If you feel that someone close to you — a family member or a friend — is struggling with betting, don't leave them to face it alone.

  • Have the conversation calmly, without anger or judgment.
  • Reach out to hit 3 Support together.
  • Seek professional counselling if you need it.
  • Encourage them to use hit 3's responsible gaming tools.

Hit 3's Strict Policy on Age Protection

Hit 3 does not allow anyone under 18 to bet under any circumstances. Age is verified at registration, and an NID or birth certificate may be requested if there is any doubt.

Advice for concerned parents: install parental control software on your devices and have open, honest conversations with your children about the risks of online gambling.

hit 3's commitment: If we learn that a minor is using hit 3, the account will be suspended immediately and all associated data will be deleted.